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Cloud Communications
Platform as a Service
Make Communications more Engaging for your Customers
Integrate Voice, Video, Messaging, Chat and Collaboration into any App, Service or Business Process
Kandy CPaaS Whitepaper
Learn how CSPs transform customer experiences & e-commerce enable their services
Who Uses Kandy
Kandy CPaaS Enables Embedded Communications
Embedded Communications means, sales making calls directly from a CRM application, doctors video-calling patients from the EHR system sharing X-rays and medical scans in real-time, students checking tutor availability and initiating a session on demand. All in high definition voice and video and integrating presence, messaging, chat, collaboration and more.
Kandy CPaaS enables embedded communications for enterprises as part of their broader digital transformation and enhanced customer engagement strategy. Kandy CPaaS APIs and SDKs, pre-packaged applications called Kandy Wrappers and a marketplace of ISVs for vertical markets allow enterprises to deliver immersive and superior embedded communication experiences.
Overlay Your Existing UC Service with Kandy CPaaS
Kandy CPaaS helps you drive revenues and compete. Our white-label and carrier-grade platform enables you to offer new and innovative embedded communications services to businesses. Kandy market-ready solutions enable digital transformation for your enterprise customers. Add value with compelling vertical market applications and services, or enhanced web and mobile customer engagement applications with a powerful set of Kandy communication APIs. You get the ability to easily overlay your existing SIP and UCaaS service environments with your own CPaaS offering and also offer your business customers APIs and quick, revenue-ready services with our pre-packaged Kandy Wrapper applications.
NuWave Uses Kandy
Kandy Wrappers
Lightweight and pre-packaged, fully functional software applications that you can deliver standalone or insert into a website or application to add embedded real-time communications capabilities.
Enterprises using Kandy
Kandy Link - Hybrid Cloud Solution
Service Providers looking for ways to provide a Communications Platform-as-a-Service (CPaaS) solution of their own or deploy WebRTC based clients and services often face regulations and restrictions that are not applicable to OTT services, particularly in the data privacy and sovereignty space. And many enterprises and large government organizations require a tighter security over the user’s data and media than public cloud solutions can provide.
Kandy Link has been created to condense the power of the Kandy communications platform into an on-premise solution that allows CSPs and enterprises to leverage APIs and SDKs to provide differentiated user experiences and make communications an integral part of user processes and applications.
Kandy Link becomes a local extension of the Kandy CPaaS solution and provides WebRTC gateway, REST API proxy, media broker capabilities and the ability to deploy additional services in the network as micro-services.
Kandy Link goes beyond basic WebRTC gateway functionality delivering value added capabilities that accelerate the deployment of new services that contribute to enhance user retention, facilitate new revenues and markets and optimize the total cost of ownership.
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