Cloud Communications
Platform as a Service

Make Communications more Engaging for your Customers
Integrate Voice, Video, Messaging, Chat and Collaboration into any App, Service or Business Process

AVCtechnologies Completes Strategic Acquisition of Ribbon’s Kandy Communications

Creates an end-to-end Cloud Managed Services company with a comprehensive suite of Unified Communications as a Service (UCaaS), Communications Platform as a Service (CPaaS), and Contact Center as a Service (CCaaS) capabilities.

Who Uses Kandy

AT&T API Marketplace

Built on Kandy CPaaS


Leverages Kandy CPaaS

GlobalData Kandy CPaaS Analyst Report

Ribbon’s Kandy is compelling because it combines UCaaS, CCaaS, and CPaaS to improve collaboration,customer interaction, and workflows.

Why Kandy


Retain Customers

Increase Engagements

Kandy CPaaS Enables Embedded Communications

Embedded Communications means, sales making calls directly from a CRM application, doctors video-calling patients from the EHR system sharing X-rays and medical scans in real-time, students checking tutor availability and initiating a session on demand. All in high definition voice and video and integrating presence, messaging, chat, collaboration and more.

Kandy CPaaS enables embedded communications for enterprises as part of their broader digital transformation and enhanced customer engagement strategy. Kandy CPaaS APIs and SDKs, pre-packaged applications called Kandy Wrappers and a marketplace of ISVs for vertical markets allow enterprises to deliver immersive and superior embedded communication experiences.

See Kandy CPaaS Use-Cases for Enterprises & Industry Verticals

Overlay Your Existing UC Service with Kandy CPaaS

Kandy CPaaS helps you drive revenues and compete. Our white-label and carrier-grade platform enables you to offer new and innovative embedded communications services to businesses. Kandy market-ready solutions enable digital transformation for your enterprise customers. Add value with compelling vertical market applications and services, or enhanced web and mobile customer engagement applications with a powerful set of Kandy communication APIs. You get the ability to easily overlay your existing SIP and UCaaS service environments with your own CPaaS offering and also offer your business customers APIs and quick, revenue-ready services with our pre-packaged Kandy Wrapper applications.

Kandy Marketplace Enables Digital Solutions for Industry Verticals

NuWave Uses Kandy

Kandy is Carrier-Grade

Highly Reliable


Highly Scalable

Data Privacy

Hitless Upgrades


Take Your Services to the Next Level with Kandy

Bolt On

Easily connect your network to the Kandy Platform in our cloud via SIP Trunks and APIs. Alternatively, put the entire platform onto your private cloud. Utilize your infrastructure, global connectivity, ecosystem and billing to grow your revenues.

Build Upon

Rapidly build out and deploy innovative services using our CPaaS or UCaaS. Overlay your existing UCaaS with our white label CPaaS. You can also use our market-ready applications for business services.

Bring Together

Bring together services uniformly across different end user platforms and environments using our Omni Technology. Omni-based clients allow you to utilize and differentiate with our best in class cloud communications and collaboration technologies.

Kandy Wrappers

Lightweight and pre-packaged, fully functional software applications that you can deliver standalone or insert into a website or application to add embedded real-time communications capabilities.

Enterprises using Kandy

Kandy Link - WebRTC Solutions

  • Service Providers, large enterprises and government organizations often face regulations and restrictions that are not applicable to OTT services when looking for ways to leverage Communications Platform-as-a-Service (CPaaS) solutions, or deploy WebRTC based clients and services, from their network. This is particularly so when considering user privacy and data sovereignty.  In addition, they may be seeking better media performance and need to route media locally in order to improve latency and quality.
  • Kandy Link WebRTC gateway condenses the power of the Kandy platform into an on-premise solution to address those needs. Kandy Link provides voice and video REST APIs, media broker capabilities and additional services from the Kandy cloud, such as mobile push REST APIs.
  • Kandy Link can also act as an extension of the Kandy Public Cloud when one of the multiple global Kandy data centers is selected as a regional POP. This can improve media latency and quality.
  • Kandy Link goes beyond basic WebRTC gateway functionality and trunk interworking, it supports additional subscriber services with selected Application Servers.
  • Kandy Link allows CSPs and enterprises to leverage APIs and SDKs to provide differentiated user experiences and make communications an integral part of user processes and applications. By delivering value added capabilities, Kandy Link can accelerate the deployment of digital transformation, and new services that help boost user retention, drive new revenues, and optimize the total cost of ownership.


Kandy Solutions are Promising
because they combine UCaaS, CCaaS, and CPaaS.

Kandy Video Tour

Contact Kandy