by Sara Hughes, SVP, Enterprise Customer Experience & Channel Marketing
When the Covid-19 pandemic began, nearly every industry was challenged to quickly adopt new technologies and devices into their work lives to keep everything running smoothly throughout the quarantine. The education industry was no exception. ...... more
by Kim Jones, AVP Digital and Solutions Marketing, Kandy Communications
The world is changing, and the corporate training industry is changing along with it. ... more
by Jeffrey Singman, SVP Sales and Marketing, Kandy Communications
Since the designation of Covid-19 as a pandemic by the World Health Organization, we have witnessed the unprecedented, nearly instantaneous transition from physical face-to-face learning encounters to online learning. The pandemic thoroughly...... more
by Kevin Howe-Patterson, VP, PLM and CTO at Kandy
When the COVID-19 pandemic began, organizations across the world were forced to allow their employees to work from home to prevent the spread of the virus while continuing operations and serving customers.... more
by Sara Hughes, SVP, Enterprise Customer Experience & Channel Marketing
Virtual meetings are now becoming the rule, rather than the exception. As organizations continue to rely even more on collaboration applications, we are sharing a few tips on ensuring you and your team continue to remain at their best online!... more
by Sara Hughes, SVP, Enterprise Customer Experience & Channel Marketing
When the Covid-19 pandemic struck in March 2020, many businesses across a variety of industries were heavily affected by the quarantine. The retail industry was no exception. At the peak of the shutdown in April 2020, over 70 percent of consumers...... more
by Kim Jones, AVP Digital and Solutions Marketing, Kandy Communications
For over thirty years, healthcare industry visionaries have been developing real-time voice, messaging and data applications supporting connected care to bring together patients and their medical teams over the Internet.... more
by Ted Franz, Global Business Development, Kandy Communications
Today's classrooms are digital classrooms first, whether in place or extended through e-learning platforms, and are being fed by information and content repositories. While the need to deliver education online was accelerated with the global...... more
by Sara Hughes, SVP, Enterprise Customer Experience & Channel Marketing
While VoIP technologies disrupted traditional voice networking and led to countless innovations over the last several decades, many have experienced a decline in the quality of voice sessions, with so many variables, including the requirement for...... more
by Kim Jones, AVP Digital and Solutions Marketing, Kandy Communications
We are well into the era of instant gratification when it comes to customer experience (CX), and with customer expectations rising and with the impact CX has on business outcomes being recognized by the C-suite in large enterprises, implementing...... more
