Past Webinars

Kandy Technical Fireside Chat - Reporting & Analytics (Apr 2021)

This webinar showcases Kandy's Reporting & Analytics capabilities.

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What's New in Kandy Release 49 (Apr 2021)

This webinar introduces the new functionality found in KBS Release 49 & goes over the New Kandy Partner Portal.

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Introducing Kandy Smart Office Release 4.1 (March 2021)

This webinar introduces new functionality for Smart Office Desktop & Mobile clients that R4.1 brings.

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Kandy Technical Fireside Chat - POWER of the PORTAL for Enterprise Admin (Jan 2021)

This webinar covers the Kandy portal used for enterprises to do their own moves, adds and changes based upon what you allow them to do.

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What's New in Kandy Release 48 (Jan 2021)

This webinar introduces the new functionality found in KBS Release 48.

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Kandy Technical Fireside Chat - Kandy Live Support (Dec 2020)

This webinar introduces new functionality added to Kandy Live Support to handle omni-channel customer engagements.

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Kandy Technical Fireside Chat - Kandy Call Center (Nov 2020)

This webinar gives a technical deep dive on Kandy Call Center features, provisioning & support.

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Kandy Technical Fireside Chat - Group Features (Oct 2020)

This webinar showcases the various Group or Department features including call pickup, shared line appearances, park and more.

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Kandy Technical Fireside Chat - Routing Calls (Sept 2020)

This webinar highlights the various ways to route incoming calls through the Kandy system.

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Kandy Technical Fireside Chat - Soup to Nuts on Devices (Aug 2020)

This webinar provides everything a partner needs to know in provisioning, deploying & supporting devices registered to Kandy.

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Kandy Technical Fireside Chat - Kandy Partner Support (May 2020)

This webinar covers how to open Kandy support cases, how to capture traces and other support related items.

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Datasheets

Smart Office Desktop & Mobile Clients

Smart Office delivers a rich unified communications experience in or out of the office.

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Kandy Enterprise SIP Trunking

Cost Efficient, Reliable, and Innovative Global Business SIP Trunk Service.

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Kandy Attendant Console

Enable more efficient live call handling of incoming calls.

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Kandy Call Recording

Meet your compliance and training requirements.

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Kandy Auto Attendant

Be sure every call to your business is answered and routed efficiently, day or night.

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Kandy Cloud Voicemail

Kandy’s Cloud Voicemail solution provides organizations with powerful messaging capabilities hosted in the cloud.

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Kandy Cloud Contact Center

The most complete omni-channel customer engagement experience.

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Kandy Voice AI (IVR Services)

Natural language engagement that improves your customer experiences and your bottom line

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Smart Office Conference
& Collaboration Choices

Smart Office Solutions gives users multiple tools to interact and collaborate - more efficiently and effectively.

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Kandy Live Support – with Chat AI 

Use Artificial Intelligence with Live Support to reduce costs while improving customer engagement.

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Kandy Live Support – Create engaging experiences using more than a phone number

Use Live Support as a standalone contact center or in concert with a legacy call center.

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Brochures

Kandy Platform Solutions for Service Providers

Faster Deployment of New Services with a Cloud Communications Platform.

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Kandy Business Solutions - Brochure

Learn why more organizations are choosing Kandy Business Solutions.

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Kandy Live Support -Whitepaper

Deliver an Omnichannel Contact Center in 30 Minutes or Less with Kandy Live Support

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Briefs

Kandy SIP Trunking as a Service

Enabling Cost Effiicient, Reliable, and Innovative Business SIP Trunk Service. 

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Kandy Live Support - Solutions Brief

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Kandy Link WebRTC for Contact Center 

Creating Better Customer Experiences and Better Value

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Kandy Truck Roll - Solution Brief

Solve customer issues...without a truck roll.

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Kandy Visual Attendant - Solution Brief

Get your customers to the right place right from your website.

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Kandy Call Recording

Don’t leave the success of your business to chance.

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Kandy Link WebRTC Gateway

Using the Web to Extend the Value of Service Provider Networks

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Making the move from Cap-ex to Op-ex in the UCaaS market

Secure Real-Time Communications

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Case Studies

The City of L.A. Chooses Kandy

The City of L.A Makes the Move to the Cloud with Kandy Business

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Improving Customer Service for Global Enterprises with Kandy

Learn how Kandy improved ConnX's customer service.

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Reports

Kandy Solutions are Promising because they combine UCaaS, CCaaS, and CPaaS.

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Kandy Videos