Customer Engagement

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Real-time Communication Between Sales, Customers and Services

chat with agentUse Case

  • Contextual real-time communication between employees on cloud sales & services application
  • Sales agents can communicate with a colleague or manager right within the CRM application
  • Sales agents can share a CallMe web link with their customers, partners or external contacts by email and they can call agents with voice and/or video by clicking this web link and launching the call

Kandy CPaaS APIs

  • Messaging, Presence, Voice, Video, Directory

Value Proposition

  • Direct access to customers and contacts
  • Increased productivity and sales revenue

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