eCommerce

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Add to Any e-Commerce Storefront in Minutes

ecommerceUse Case

  • Embedding real-time chat, voice/video communication within eCommerce omni-channel experience.
  • Ability for customer to initiate conversation with agent to help complete his shopping and complete the transaction using screen share or co-browsing.
  • Agent application provides contextual information of the customer and ability to communicate with other agent  groups

Kandy CPaaS APIs

  • Messaging, Presence, Voice, Video, Collaboration, Address Book

Value Proposition

  • Easy add-on to any e-commerce storefront in minutes
  • No development needed
  • Reduced shopping cart abandonment and increased average order amount

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