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Embedded Real-time Communications into Financial Applications
Use Case
- Embedded Real Time Communications into financial application - mobile and Web
- Users can contact a designated advisor to ask about their portfolio and modify investment in context
- Agent can initiate Screen-sharing and video sharing to easily explain complex financial instruments
- Presence lets advisors locate other available resources (legal, estate/tax planning, title, etc.)
Kandy CPaaS APIs
- Voice, Video, Messaging, Presence, Collaboration
Value Proposition
- Increase customer satisfaction with faster response to market volatility
- Competitive Advantage—attract new customers with excellent customer service
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