Enterprises across the globe are adapting to how their customers and their employees expect to communicate. Whether the driver is profitability, productivity or mobility, organizations are motivated to deliver more avenues to connect, collaborate and complete activities. While traditional providers offer one size fits all premises or cloud products, Kandy is different.
Yes, Kandy UCaaS offers robust cloud UC services and multi-channel cloud contact center support, but that’s just the beginning. Kandy provides an advanced Kandy Link WebRTC gateway with voice and video APIs that make it compelling to communication enable websites or add video to a contact center experience. Kandy also offers your developers even more flexibility with robust communication APIs that embed chat, messaging, IM, presence, collaboration and more. And most importantly, Kandy is designed to expedite service delivery so return on investment is measured in days not years.
Kandy deploys innovative Omni client technology that mashes up multiple cloud services and local applications into a single client experience. Kandy offers Omni-based clients for Smart Office and Skype for Business.
Kandy Link WebRTC Gateway allows you to enhance the contact center experience for your customers. Kandy Link let's you web-enable your contact center experiences providing better customer experiences and engagements.
Creating Better Customer Experiences and Better Value
Increase customer engagement, experience and satisfaction with Kandy Link
Kandy offers a portfolio of UC clients that leverage Kandy’s UC services. Whether it’s a Smart Office Client that provides a native Kandy experience or one of our other Omni technology-based clients that provides familiar user experiences. Retaining a familiar UI eliminates the need to retrain users, even as services are expanded. Of course, these same UC services can be embedded into almost any modern web or mobile application. Kandy makes it easy to communication enable almost any business process.