Why Kandy for Service Providers


Retain Customers

Increase Engagements

Market-Leading White-Label Platform for Service Providers

Create Your Own CPaaS, UCaaS or Combined Offering Using Your Cloud, Our Cloud or Hybrid

Overlay Your Existing UC Service with Kandy CPaaS

Kandy CPaaS helps you drive revenues and compete. Our white-label, carrier-grade platform enables you to offer new and innovative embedded communications services to businesses. Kandy market-ready solutions enable digital transformation for your enterprise customers. Add value with compelling vertical market applications and services, or enhanced web and mobile customer engagement applications with the powerful set of Kandy communication APIs. You get the ability to easily overlay your existing SIP and UCaaS service environments with your own CPaaS offering and offer your business customers APIs and SDKs to develop their own applications.

Innovate Every Day and Create Services Rapidly

communications service providers


Communication Service Providers around the globe are being challenged by new market paradigms that correlate value to innovation and service agility. Unfortunately, innovation isn’t always easy to deliver and certainly not with aggressive time parameters. Real barriers, including regulation, competing priorities and a scarcity of appropriate talent often get in the way.

That’s why we created Kandy, to offer CSPs alternative development and deployment choices that push those barriers aside and enable rapid service creation. Kandy is designed to help CSPs conceive, build and deliver innovative solutions, faster, every day.

Kandy for Large Enterprises

Kandy gives you the ability to help large enterprises rejuvenate their existing complex and disparate real-time communications environments with innovative and engaging communications capabilities for increased end-customer engagements and employee productivity. Large enterprises trust you to deliver communications solutions with quality and to co-exist with complex existing UC and communication assets while deriving the best of the modernized web world. Kandy helps you create loyal and sticky enterprise customers by helping you drive digital transformation of their communications environments for increased revenues, reduce costs and productivity gains.

See Kandy CPaaS Use-Cases for Industry Verticals

Why Kandy for Solution Providers?

White Label

Extend the value of your own brand rather than promote someone else’s

Easy to Integrate

Kandy is designed to easily connect with your network or private cloud


No massive integration program required – focus on the solution not the deployment

More Revenue

Add CPaaS to your existing UCaaS and offer pre-packaged applications to accelerate time to revenue

Accelerate Digital

Provides customer engagement tools for Digital Transformation

Marketing Tools

Better tools to help promote and sell your solutions, including an ISV marketplace and ecosystem

Kandy Marketplace - Partners Enable Digital Solutions

Kandy Link - WebRTC Solutions

  • Service Providers, large enterprises and government organizations often face regulations and restrictions that are not applicable to OTT services when looking for ways to leverage Communications Platform-as-a-Service (CPaaS) solutions, or deploy WebRTC based clients and services, from their network. This is particularly so when considering user privacy and data sovereignty.  In addition, they may be seeking better media performance and need to route media locally in order to improve latency and quality.
  • Kandy Link WebRTC gateway condenses the power of the Kandy platform into an on-premise solution to address those needs. Kandy Link provides voice and video REST APIs, media broker capabilities and additional services from the Kandy cloud, such as mobile push REST APIs.
  • Kandy Link can also act as an extension of the Kandy Public Cloud when one of the multiple global Kandy data centers is selected as a regional POP. This can improve media latency and quality.
  • Kandy Link goes beyond basic WebRTC gateway functionality and trunk interworking, it supports additional subscriber services with selected Application Servers.
  • Kandy Link allows CSPs and enterprises to leverage APIs and SDKs to provide differentiated user experiences and make communications an integral part of user processes and applications. By delivering value added capabilities, Kandy Link can accelerate the deployment of digital transformation, and new services that help boost user retention, drive new revenues, and optimize the total cost of ownership.


Kandy Link WebRTC Gateway

Using the Web to Extend the Value of Service Provider Networks

Kandy Link - WebRTC & More

Increase customer engagement, experience and satisfaction with Kandy Link

Kandy is Carrier-Grade

Highly Reliable


Highly Scalable

Data Privacy

Hitless Upgrades


Service Providers That Use Kandy

Take Your Services to the Next Level with Kandy

Bolt On

Easily connect your network to the Kandy Platform in our cloud via SIP Trunks and APIs. Alternatively, put the entire platform onto your private cloud. Utilize your infrastructure, global connectivity, ecosystem and billing to grow your revenues.

Build Upon

Rapidly build out and deploy innovative services using our CPaaS or UCaaS. Overlay your existing UCaaS with our white label CPaaS. You can also use our market-ready applications for business services.

Bring Together

Bring together services uniformly across different end user platforms and environments using our Omni Technology. Omni-based clients allow you to utilize and differentiate with our best in class cloud communications and collaboration technologies.

NuWave Uses Kandy