Communications Platform as a Service

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Service Providers - Drive Revenues and Compete

API enable your existing UCaaS with Kandy CPaaS and offer innovative and revenue-generating Embedded Communications Services

In the battle for enterprise customers, you are competing with new market entrants that are using cloud-based communications platforms with APIs to offer communications services to Enterprises with the promise of enhacing the customer engagement experience. Kandy's unique and market-leading white-label CPaaS offers you a lot more than programmable APIs – it includes prepackaged applications called Kandy Wrappers, an ISV ecosystem and marketplace for creating vertical market applications and the ability to overlay existing SIP and UCaaS environments with our Kandy Link WebRTC Gateway.

White-Label Platform

Create Your Own CPaaS, UCaaS or Combined Offering Using Your Cloud, Our Cloud or Hybrid
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Kandy CPaaS Enables Embedded Communications

Embedded Communications means, sales making calls directly from a CRM application, doctors video-calling patients from the EHR system sharing X-rays and medical scans in real-time, students checking tutor availability and initiating a session on demand. All in high definition voice and video and integrating presence, messaging, chat, collaboration and more.

Kandy CPaaS enables embedded communications for enterprises as part of their broader digital transformation and enhanced customer engagement strategy. Kandy CPaaS APIs and SDKs, pre-packaged applications called Kandy Wrappers and a marketplace of ISVs for vertical markets allow enterprises to deliver immersive and superior embedded communication experiences.

See Kandy CPaaS Use-Cases for Enterprises & Industry Verticals

Kandy CPaaS Showcase

Kandy Marketplace Enables Digital Solutions for Industry Verticals

Kandy ISV Marketplace

Business Builds Customer
Team Interaction Tools with Kandy

Kandy CPaaS APIs

Voice

Build seamless voice applications with IP-to-IP voice calls, SIP Trunking for PSTN calling and full WebRTC functionality including click to call.

Video

Embed high quality, low-latency video with scalable resolution. With full WebRTC functionality, your applications will come alive on both web and mobile platforms

Messaging

Add full text/SMS functionality to your applications including MMS and Rich Messages with pictures, video, group messaging, location and contact sharing

Collaboration

Initiate team communications and customer service using presence, co-browsing screen sharing and WebRTC voice and video enabling a truly immersive collaboration experience

Chat

Provides interactive one-on-one and group chat with presence, address book, enterprise directory and file sharing of pictures, videos and files

And More

Two Factor Authentication and more. Kandy is a full feature communications platform that will provide you with all the tools you need to allow your users to stay connected

Kandy Link - Hybrid Cloud Solution

Service Providers looking for ways to provide a Communications Platform-as-a-Service (CPaaS) solution of their own or deploy WebRTC based clients and services often face regulations and restrictions that are not applicable to OTT services, particularly in the data privacy and sovereignty space. And many enterprises and large government organizations require a tighter security over the user’s data and media than public cloud solutions can provide.

Kandy Link has been created to condense the power of the Kandy communications platform into an on-premise solution that allows CSPs and enterprises to leverage APIs and SDKs to provide differentiated user experiences and make communications an integral part of user processes and applications.

Kandy Link becomes a local extension of the Kandy CPaaS solution and provides WebRTC gateway, REST API proxy, media broker capabilities and the ability to deploy additional services in the network as micro-services.

Kandy Link goes beyond basic WebRTC gateway functionality delivering value added capabilities that accelerate the deployment of new services that contribute to enhance user retention, facilitate new revenues and markets and optimize the total cost of ownership.

kandy link diagram

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