Get a Taste of What Kandy Can do for You and Your Customers
API enable your existing UCaaS with Kandy CPaaS and offer innovative and revenue-generating Embedded Communications Services
In the battle for enterprise customers, you are competing with new market entrants that are using cloud-based communications platforms with APIs to offer communications services to Enterprises with the promise of enhacing the customer engagement experience. Kandy's unique and market-leading white-label CPaaS offers you a lot more than programmable APIs – it includes prepackaged applications called Kandy Wrappers, an ISV ecosystem and marketplace for creating vertical market applications and the ability to overlay existing SIP and UCaaS environments with our Kandy Link WebRTC Gateway.
Embedded Communications means, sales making calls directly from a CRM application, doctors video-calling patients from the EHR system sharing X-rays and medical scans in real-time, students checking tutor availability and initiating a session on demand. All in high definition voice and video and integrating presence, messaging, chat, collaboration and more.
Kandy CPaaS enables embedded communications for enterprises as part of their broader digital transformation and enhanced customer engagement strategy. Kandy CPaaS APIs and SDKs, pre-packaged applications called Kandy Wrappers and a marketplace of ISVs for vertical markets allow enterprises to deliver immersive and superior embedded communication experiences.
Service Providers looking for ways to provide a Communications Platform-as-a-Service (CPaaS) solution of their own or deploy WebRTC based clients and services often face regulations and restrictions that are not applicable to OTT services, particularly in the data privacy and sovereignty space. And many enterprises and large government organizations require a tighter security over the user’s data and media than public cloud solutions can provide.
Kandy Link has been created to condense the power of the Kandy communications platform into an on-premise solution that allows CSPs and enterprises to leverage APIs and SDKs to provide differentiated user experiences and make communications an integral part of user processes and applications.
Kandy Link becomes a local extension of the Kandy CPaaS solution and provides WebRTC gateway, REST API proxy, media broker capabilities and the ability to deploy additional services in the network as micro-services.
Kandy Link goes beyond basic WebRTC gateway functionality delivering value added capabilities that accelerate the deployment of new services that contribute to enhance user retention, facilitate new revenues and markets and optimize the total cost of ownership.