A business-grade, fully managed, cloud-based solution for service providers to enable PSTN calling to enhance the enterprise Teams experience.
Kandy’s white-label Direct Routing as a Service (DRaaS) solution makes it easy for service providers to offer 'bring-your-own-carrier' (BYOC) external calling to Microsoft Teams. Kandy provides integration of Microsoft Teams and the enterprise customer global PSTN voice and SIP Trunking requirements. Kandy’s DRaaS solution is cloud-based and requires no on-premise session border controller (SBC) equipment. We provide tenant setup, provisioning and management of phone numbers, users, enable license packages and voice plans using an intuitive digital portal. We integrate into carriers’ networks, and enable them to manage the enterprise PBX and UC infrastructure, as well as analog gateways and interfaces to legacy services in the enterprise customers' networks.
The enterprise workforce will be able to reach and call people outside their organization just as easily as internal contacts.
Get started easily
Deployment and provisioning is web-based and done for you, drastically reducing site visits. Set up and manage Teams tenant, users and phone numbers from the portal.
Save time and money
Our cloud-based solution means no on-premise equipment to purchase or manage; we integrate existing SIP Trunks, PBXs, and analog gateways
Secure and scalable
Carrier-grade, reliable solution that easily scales for large, multi-site, multi-national networks. GCC High compliant for secure government cloud environments.
Benefits to Service Providers
|Seamless Integration||Offer full integration of MS Teams and customer Global PSTN voice needs|
|Save Time and Money||Cloud-based, fully managed service to save customer time and money|
|Rapid Deployment||Remote deployment means no site visits – in days, not weeks or months|
|Security||Fully GCC-High compliant – toughest security requirements are met|
|Scalability||Ability to integrate large, multi-site networks in over 100 countries|
|Easy Provisioning||Readily provision and manage users, numbers, service bundles and MACDs|
|One Stop Shopping||Offer PSTN Call Recording, multi-channel IVR and 3rd Party applications|
Benefits to Enterprises
|Any-to Any Calling||Make internal MS Teams calls AND global PSTN calling right from Teams|
|Easy Management||We provide, manage and maintain SBCs that integrate Teams to PSTN|
|Cost Savings||Keep and integrate existing PBXs, SIP Trunks, analog gateways and devices|
|Time Savings||Fully managed, cloud-based service deploys in days, and we maintain it|
|Keep Your Carrier||No need to switch carriers or change telephone numbers|
|Optimize Voice Quality||Media By-pass keeps data between the Teams user and the SBC – shorter path to traverse with fewer hops|
What is the difference between Direct Routing and Direct Routing as a Service ?
How do users make external calls?
Does the Service Provider or Enterprise IT teams need to buy equipment?
Can the Enterprise keep their existing phone numbers?