What are Kandy Wrappers?

Kandy allows developers to build amazing applications by combining multiple pieces of Kandy (APIs) together. But not all enterprises have developers, and sometimes they just want to be able to choose a pre-built functionality and inject it into an application or website with minimal customization. That is why Kandy has done the job for you by offering Kandy Wrappers.

Kandy Wrappers are revenue-ready, pre-packaged, fully functional software applications that can be inserted into websites or applications to endow them with embedded real-time communications capabilities. Wrappers are a solution for market verticals & large enterprises to help enable digital transformation strategies; especially for those enterprises looking for low-code or no-code solutions with the flexibility to customize their experience and drive engagement.


Increase Customer engagement, customer satisfaction and revenue
Kandy Wrappers enable rapid embedded communications deployment
  • Differentiating product and service offerings
  • Facilitating engagement, communication and collaboration
  • Simplifying the delivery of advanced customer service style applications
  • Easily improving any application or business process
  • Accelerating time to market with simpler, faster and cheaper development and deployment.
  • Revolutionizing e-commerce, healthcare, enterprise, social and collaboration applications

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Overlay Wrappers on top of your SIP Infrastructure

Kandy Wrappers complement your existing SIP PBX and trunking services with immersive customer experiences that add more value to your offerings. An easy overlay to your existing infrastructure, Kandy wrappers allow you to go from a simple click-to-call from a website or email signature to an enriched multimedia experience that includes video, messaging, sharing and collaboration. And integration is simple and fast, just configure a SIP trunk from your infrastructure to the Kandy cloud and you are ready to go.

Types of Kandy Wrappers

Kandy provides two different classes of Kandy Wrappers:

  • Application Wrappers – complete applications that combine different Kandy APIs to provide a high level of functionality and rapid service creation. You can deliver them as-is or apply some customization to add your own colors and brand identity, but they are ready to deploy on the web, on desktops and on mobile devices. These provide the fastest time-to-market. Some examples of application wrappers are Visual Attendant or Smart Office.
  • Embedded Wrappers – functional modules or reference applications that can be inserted (embedded) into customer applications or websites. They complement an existing application by adding real-time communications capabilities. Some examples are Click-to-Call, Secure-2FA or the Real-Time Communications client for Salesforce.

Reconnecting the Communications
Service Provider Value Chain

The massive applications revolution of the past decade has placed the communication service providers (CSPs) in a very unfavorable situation. CSPs face two main gaps:

  • Skillset – the tools, protocols and methodologies used for application development are very different from the ones used in the CSPs and their professionals have a high learning curve to adapt to the new model
  • Speed and time-to-market – CSP cycles for the introduction of new services are typically measured in months and many times in years but todays applications are put together and launched (even as beta products) within weeks, or even days.

Kandy Wrappers reconnect the value chain by enabling the CSP to offer a complete solution while leveraging their trusted brand and go-to-market expertise and at the same time leveraging its control of the access network to be able to provide more competitive pricing.

Kandy Value Piramid

Expanding the Reach of the Enterprise

In today’s world where everything is about end user engagement, Kandy Wrappers lower the barrier of entry into the application space for the enterprises by enabling them to embed real-time communications into their business processes without hassle.

Kandy Wrappers provide a rapid service creation for enterprise IT organizations and enable enterprises to launch specialized applications –on mobile devices, desktops or web– that provide answers to the key demands from their customers or users. With Kandy wrappers, enterprises can add voice calls, video calls, messaging or collaboration into enterprise applications in days instead of months.

Kandy Application Wrappers can be customized, packaged and delivered quickly and affordably, at a cost factor that makes sense even for small groups. And Kandy Embedded Wrappers can be added to your existing applications to endow them with real-time communication capabilities, because sometimes the best solution to a problem is just one message or one video call away.

Native application development for multiple operating systems is expensive and requires large user bases to be economically feasible but Kandy Wrappers are multi-device and cross-platform because they leverage Kandy APIs, SDKs and pre built containers, which allow your team to deliver customized applications on iOS, Android, Windows, Mac OS X or from a simple web browser, at a fraction of the traditional cost.

Communication Enablement for ISVs

Independent Software Vendors are facing fierce competition not only from their traditional competitors but from different business models. Cloud computing has shifted the foundations of the traditional ISV business space and customers are demanding more flexibility, more integration and more functionality.

Kandy Embedded Wrappers allow ISVs to rapidly embed real-time communications into their software making face-to-face human interaction part of the workflow. Being able to reach the right person to solve an issue at any point of the business process is just one click away.

Kandy Wrappers provide voice calls, video calls, messaging and collaboration functionality and let ISVs keep their focus on their core business while providing an engaging, rich and intuitive customer experience. And because they are pre-built integration times are reduced and can fit within the most aggressive development cycles.

Kandy Wrappers enrich ISVs functionality, accelerate time to market and reduce the cost of enabling communications in your applications.

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The Choice is Yours

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