Today’s 21st century teenagers assume their communications will be multi-media and available from any device; UC isn’t a feature, it’s the essence of their interactions. Kandy believes that 21st century employees should have that same expectation when they communicate with customers and co-workers.
Kandy delivers an interactive suite of turn-key cloud UC services such as Cloud PBX, Cloud Contact Center and Cloud Collaboration. Packaged apps, Kandy Wrappers, can then be added to extend those services or conversely delivered in concert with existing investments. Use our clients or the most popular business tools. And of course our rich APIs can bring UC services into your own web or mobile apps. Regardless of how your organization communicates, Kandy unifies the experience.
The City of L.A Makes the Move to the Cloud with Kandy Business
Business Phone SMB includes Visual Attendant, a click-to-call interface that displays the Business Phone auto attendant menu on the business website. Customers can now call the business from the website, directly and reaching the right person via the menu selection.
The menu is automatically generated from the Business Phone auto attendant but can also be customized from an intuitive and easy to use portal. In minutes, the business website administrator can edit the menus and at the end of the process he/she just has to copy the HTML code generated by the portal and paste it in the business site in the location where the button needs to appear.
Visual Attendant uses the latest WebRTC technology to connect users but is also to connect legacy browsers and mobile users that aren’t webRTC ready–eliminating technology hiccups. Businesses will pay you for better service, you’ll get a new revenue stream and end users will have a new and easy way to get connected to the business.
Reducing costs means simple branding with web tools and without rebuilding an application. It means optimization for local platform behavior, and the ability to still use web programming techniques as well as offer pure web browser access. Kandy services and client technology ultimately differentiate its user experiences in the emerging embedded communications model.