Enterprise Business Solutions

It’s the Right Time to Move
Communications to the Cloud

Kandy Business Solutions (formerly Nuvia) is a suite of carrier-grade, cloud-based business services (Cloud PBX, UC Clients, Collaboration, Contact Center, SIP Trunks etc). Your organization may have already moved CRM, storage or e-mail to the cloud – so why not take advantage of the same benefits for communications?  Clearly the way we communicate is evolving rapidly so why invest in hardware and software that inherently requires staff cycles and budget approvals to upgrade or enhance?  Why maintain a solution that only supports desktop phones when most of your organization is not at their desks? Kandy Business is designed to constantly evolve and to make that evolution as transparent as possible.  And only Kandy Business Solutions delivers Kandy Wrappers, a series of differentiated turn-key applications that communication enable websites, applications and customer engagement processes. 

Unlike traditional alternatives, Kandy Business Solutions is designed around industry standards, like SIP, WebRTC and HTML.  We don't require proprietary phones and can integrate pieces of the solution with your existing environment.  Our focus on standards also supports long term migration strategies.  Not ready to fully migrate off your PBX but need to migrate to SIP Trunks or replace an end of life voice mail system?  Kandy Business can support hosted multi-site SIP Trunk infrastructure and mailboxes.  Need a sophisticated Contact Center that supports home agents? Kandy can deliver that. Want to integrate with IBM Sametime or Lync/Skype? Kandy Business has a solution.  Don't wait to leverage the cloud, we've designed Kandy Business to exceed your expectations and reduce your budget.

Kandy Business – More Than You Expected
  • Carrier Grade Reliability - Built from Ribbon Communications' own elements & deployed in geo-redundant data centers
  • Better UC clients - Omni technology-based clients  that are less expensive to deploy and manage
  • Impactful Applications - Kandy Wrappers that include WebRTC-based services to voice/video enable websites, mobile apps and contact centers
  • Engaging Collaboration – Web and mobile ready video conference and screen share
  • Connected Customers - Multi-channel contact center for local and remote agents
  • Migration Options – Designed around industry standards to enable multi-phased migrations

Have a question about Kandy Business Solutions?

Solutions for Industry Verticals

Government

A leading state university is using Kandy Business Solutions to host thousands of voicemail boxes. The university is maintaining its on-site PBX while migrating off an end of support voice mail platform.

Education

A leading state university is using Kandy Business Solutions to host thousands of voicemail boxes. The university is maintaining its on-site PBX while migrating off an end of support voice mail platform.

Medical

Medical professionals count on Kandy Business Solutions’ cloud PBX services to eliminate premises hardware and to deliver modern mobility services that keep them connected to their staff and patients.

Finance

Financial institutions are turning to Kandy to support modernization of their branch office communications, video enablement of their customer care centers and compelling unified communication clients that include virtual desktop support.

Concerned about your existing Nortel or Avaya investment? Read what industry experts are saying about Ribbon!

Yorkville University Chose Kandy Business
(formerly Nuvia)

BROCHURE – Kandy Business Solutions

Learn why more organizations are choosing Kandy Business Solutions

Kandy Business Solution Architecture
(formerly Nuvia)

Includes Kandy Wrappers to communication enable your websites and customer engagement process as well as BusinessPhone – the perfect mobile-only solution for contract employees.

 

Business-Solution-Architecture

Learn More About
Our Business Features

The Kandy team has created an in-depth website, under the Nuvia brand, to support our reseller partners’ marketing efforts. Visit to learn even more about Kandy services and features

Business Phone Features for Small Business

Business Line DID

Get a 2nd number for your business and keep your personal number for yourself

Easy to Use Mobile Application

Manage business contacts, text conversations, notes and logs, configure your greetings and features

Configurable Business Hours

Manage your customers’ expectations with configurable business hours and off-hours call treatment

Auto Attendant

Delvier a consistent, professional greeting and be sure every call is answered instantly and routed to the right person or mailbox to save you and your customers precious time

Rich Messaging

Use your business number to text (SMS), attach images and videos. Always deliver a fast and professional interaction

Mini-Customer Relationship Manager (CRM)

Collect quick notes on your customers. Schedule follow-ups for today, tomorrow or at a later time. Customize the quick note format and there will never be an excuse not not to track customers

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